Terms and conditions
PRICES
All prices shown are VAT included.
To obtain the issue of the invoice, it is ESSENTIAL that the order is received complete with the tax code and VAT number.
Alternatively , a receipt will be issued .
Payment can be made by
- PayPal
- Credit card
- Wire transfer
- Cash on delivery.
The Articles of an order not Confirmed with the payment, will not be booked, reserved or set aside.
SHIPPING I
Orders confirmed with payment are processed within 24 hours (except for exceptions).
Shipments travel from Monday to Friday, except holidays.
Transport costs vary depending on the type of shipment chosen and the place of delivery. The amount of expenses is also variable depending on the weight, amount and size of the packages (parcels).
The couriers used are SDA, GLS, BRT. However, we reserve the right to CHOOSE other couriers.
For shipments abroad (outside Italy) contact us to receive a cost estimate. The "Delivery times" always refer to maximum times for preparing and delivering the order to the courier and never include the times for transport which vary depending on the choice and type of shipment.
The estimated times for the arrival of the order to a destination are the sum of our delivery times and the courier's transport times.
Due to force majeure, or unforeseeable circumstances, we will not be responsible for the delay and / or non-delivery of the goods shipped.
The Goods Travel at the Customer's Risk and Peril, as we do not assume any Responsibility for non-delivery or partial or total damage to the package.
Our Responsibility Ends when the Courier is picked up or accepted by the Post Office of Departure. Therefore loss and/or damage are to be attributed to the carrier. The Customer MAY request Insurance coverage for loss and / or damage to the package. In this case, the additional cost will be added to the transport costs charged to the customer.
The choice of the type of shipment MUST be the one suitable for the type of amount of the goods that has been purchased
For POSSIBLE Choices of the type of Shipping not suitable for the purchase of the goods ordered, Flli Sorbello Trucks srl will provide all the necessary corrections which will be reported to the buyer. The customer must confirm and accept the changes made, otherwise the order will be rejected.
ORDERS
EVERY order placed is checked by Flli Sorbello Trucks srl , subsequently it will be approved or corrected. In the event that the Order is approved, the Preparation and Shipping of the Order will proceed. In the event that the order IS correct, it will be reported to the buyer. The customer must confirm and accept the changes made, otherwise the order will be rejected.
No Variation It will be possible AFTER the issuance of the Invoice ITSELF. The Customer CAN Purchase the products in the Mondo Porte r Electronic catalog at the time of sending the Order.
Flli Sorbello Trucks srl reserves the possibility, Once the order has been received, to CHECK The Availability Of The Goods and, failing that, to promptly notify the non-acceptance of the Order Sent.
No responsibility can be attributed to Flli Sorbello Trucks srl . Correct receipt of the Order is confirmed by Flli Sorbello Trucks srl by means of a reply via e-mail, please select one from the e-mail address communicated by the Customer.
This Confirmation Message will re-propose all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections. Subsequently, Flli Sorbello Trucks srl , having verified the Availability of the Goods and the accuracy of the Customer Data, will send the acceptance of the Contract by e-mail. The contract stipulated between the Customer and Flli Sorbello TRUCKS SRL is to be considered concluded only AFTER the sending of the e-mail of acceptance of the Contract by Flli Sorbello Trucks srl
By placing an order on the Mondo Porter website , the Customer declares to have read the Terms of Sale, the Methods of Payment Proposed and the Entire Purchase Procedure.
With express reference to the Consumer Code Legislative Decree 206/05 the Customer will receive, via e-mail, All the aforementioned Indications necessary for the identification of the seller Which the Customer must keep together with the e-mail of acceptance of the Contract.
Pursuant to art. 64 of Legislative Decree No. 206/2005, if the Customer is a Consumer (i.e. a Natural Person Who purchases the Goods for Purposes unrelated to any Business or Professional Activity carried out, or does not make the purchase by indicating in the order form a VAT number reference), has the right to withdraw from the Contract for any reason, without the need to PROVIDE explanations and without any penalty, except as indicated below,
To exercise the right of withdrawal, the customer must SEND a communication to that effect, within fourteen days from the date of receipt of the goods. This Communication must always be selected within the aforementioned term of fourteen days, by means of a selected letter BY MAIL, fax or e-mail, to the following address: Kefa srls - via antonio gramsci 68/70/72- giarre 95014 CT
The Customer MUST send the product carefully packed in ITS original packaging, avoiding damaging it with adhesive labels or other and complete with everything originally contained, to the following address: Kefa srls - via antonio gramsci 68/70/72- giarre 95014 CT . The available SHIPPING COSTS for returning the goods are the responsibility of the customer. the shipment by the customer MUST take place within fourteen days of the notification of withdrawal. The shipment is under the responsibility and risk of the customer. Upon receipt of the goods, their integrity will be verified and the amount of the product purchased will be refunded to the customer. The refund will be made within fourteen days of the notification of withdrawal without prejudice to the non-receipt of the returned product. The refund will be made using THE SAME means of payment used for the purchase.
The right of withdrawal can only be exercised with regard to the product purchased in its entirety; It is possible not to exercise withdrawal only on part of the purchased product. The right of withdrawal CANNOT be exercised in relation to audiovisual products or sealed computer software (INCLUDING Those attached to hardware material), once opened, as well as to the supply of made-to-measure or clearly personalized goods or which, by their nature, cannot be returned or are likely to deteriorate or expire rapidly. The purchased product must be returned intact and in the original packaging, complete in all parts (INCLUDING the packaging and any documentation and accessory equipment: manuals, cables, etc.). The affixing of labels or adhesive tapes directly on the original packaging of the product should be avoided in all cases. In the event of damage to the goods during transport, the data will be communicated to the customer of the incident to allow the customer to raise a dispute against the courier chosen by him and obtain reimbursement of the product value (if insured by the customer).
The right of withdrawal lapses in the event of a defect in the substantial integrity of the returned goods, and thus by way of example in the event of: i) lack of the external packaging and/or the original internal packaging; ii) Absence of Product Components; iii) damage to the product for reasons other than your transport; . iv) abnormal state of conservation In the event of forfeiture of the Customer's right of withdrawal, AFTER Authorization, the purchased product will be returned to the Customer, charging the same the available Available available Shipping costs.
The Products are Supplied with the Guarantees of the respective Manufacturers, therefore they are intended to operate within the Limits and Specifications established by them. However, damages deriving from use of products with Specifications and Conditions other than those established in the respective technical data sheets and from inexperience of the Installer / user are NOT INCLUDED. Other Damages will not be recognized other than those provided for in the individual Warranty sheets of the respective Manufacturers.
PRIVACY INFO
Kefa srks assures its customers of COMPLIANCE with the legislation on the processing of personal data, governed by the privacy code pursuant to Legislative Decree No. 196 of 06.30.03.
The data controller is Kefa srls in the person who from time to time has the legal representation, unless a manager is appointed pursuant to art. 29 of Legislative Decree No. 196/2003. The Customer, at EVERY moment, has the right to revoke the Consent to the Processing of Personal Data with a written communication to be sent to Kefa srls - via antonio gramsci 68/70/72- giarre 95014 CT or - direzione.kefa@gmail.com
To the customer, who declares to have received the information pursuant to art. 13 and on the RIGHTS due to the same, pursuant to art. 7 of Legislative Decree No. 196/2003, you have the right to access your Data in the manner provided.
Marketing communications (newsletters) will only be SENT with the explicit consent of the customer, released together with the authorization for processing and sending, in the appropriate registration form on the online site.